The ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.

Who should attend?

The ISO 9001 Lead Implementer training course is intended for:

• Personnel responsible for maintaining and improving the quality of the products and services of the organization
• Personnel responsible for meeting customer requirements
• Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS
• Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS
• Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements
• Members of QMS implementation and operation teams
• Individuals aspiring to pursue a career in quality management

Course Outline.

Day 1 Introduction to ISO 9001 and the initiation of a QMS implementation

Training course objectives and structure

Overview of ISO, management systems, and

ISO 9000 family

Introduction to quality and QMS based on ISO 9001

Initiation of the QMS implementation

Leadership and commitment

Quality policy

Roles, responsibilities, and authorities

Day 2 : Implementation plan of a QMS

Context of the organization

QMS scope

Actions to address risks and opportunities

Quality objectives

Change management

Resources

Competence

Day 3 Implementation of a QMS

Awareness and communication

Management of documented information

Requirements for products and services

Design and development of products and services

Outsourcing

Production and service provision

Monitoring, measurement, analysis, and evaluation

Day 4 : QMS monitoring, continual improvement, and preparation for the certification audit

Internal audit

Management reviews

Non conformities and corrective actions

Continual improvement

Preparation for the certification audit

Closing of the training course

Day 5 Certification Exam