Supporting Windows 8.1
Course Overview
Gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment. This course is designed for IT professionals who have experience with Windows devices and who work as Windows Enterprise Desktop Support Technicians
- Module 1: Implementing a Troubleshooting Methodology
- Module 2: Troubleshooting Startup Issues
- Module 3: Troubleshooting Hardware and Device Drivers
- Module 4: Troubleshooting Remote Computers
- Module 5: Resolving Network Connectivity Issues
- Module 6: Troubleshooting Group Policy Module 7: Troubleshooting User Settings
- Module 8: Configuring and Troubleshooting Remote Connectivity
- Module 9: Troubleshooting Resource Access within a Domain
- Module 10: Configuring and Troubleshooting Resource Access for Clients That Are Not Domain Members
- Module 11: Troubleshooting Applications
- Module 12: Maintaining Windows 8.1
- Module 13: Recovering Windows 8.1
