Communication Skills
Course Overview
Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.
Outlines:
- Part I: Honing Your Communication Skills
- Grasping the Finer Points of Great Communication
- Knowing What You Want to Achieve
- Valuing Different Communication Styles
- Part II: Being Receptive to Others
- Listening Actively for Total Understanding
- Establishing Rapport for Effective Communication
- Part III: Putting Your Mind and Body into Your Message
- Choosing the Right Attitude
- Speaking with Clarity
- Conveying Messages through Movements
- Part IV: Managing Communication Challenges
- Getting Yourself Out of Sticky Situations
- Negotiating with Finesse
- Communicating Across Cultures
- Part V: Communicating Across Distances
- Communicating Successfully through Technology
- Communicating over the Phone
- Putting Pen to Paper for Positive Effect
- Part VI: The Part of Tens
- Ten Top Tips for Speaking Face to Face
- Ten Essential Tips for Effective Communication






